TERM & CONDITIONS

Welcome to Anvranta.com.

These Terms & Conditions govern your access to and use of Anvranta.com and your purchase of products through the website.

By accessing the website, creating an account, placing an order or otherwise using our services, you acknowledge that you have read and agree to these Terms & Conditions, subject to applicable law.

1. About Anvranta

“Anvranta” is the customer-facing brand operated by Anvranta Ventures LLP.

References in these terms to “Anvranta”, “we”, “us” or “our” mean Anvranta Ventures LLP.

2. Eligibility

You represent that:

  • information provided by you is accurate;

  • you are legally capable of entering into a binding transaction;

  • you will use the website lawfully; and

  • you will not use the website for fraudulent, abusive or unlawful purposes.

3. Product Information

Anvranta makes reasonable efforts to present products accurately, including descriptions, photographs, dimensions, materials and colours.

However:

  • colours may vary between devices and screens;

  • photography may affect appearance;

  • dimensions should be reviewed carefully;

  • decorative products may contain natural or manufacturing variations; and

  • minor variations may occur between individual items.

Product-specific specifications displayed on the applicable product page form part of the relevant purchase information.

4. Materials

Products may be made using different materials, including but not limited to:

  • alloys;

  • brass;

  • stainless steel;

  • artificial or imitation stones;

  • crystals;

  • cubic zirconia;

  • artificial pearls;

  • plated finishes;

  • resin;

  • glass;

  • metal;

  • mixed materials; and

  • other decorative materials.

The exact materials and product-specific specifications, where available, shall be stated on the relevant product page.

Customers should always review the material and care information before purchase.

5. Jewellery Care

Jewellery should be handled and stored according to the applicable product-care instructions.

Exposure to water, perfume, cosmetics, sweat, chemicals, chlorine, cleaning products, humidity and other environmental factors may affect certain finishes or materials.

Normal wear, tarnishing, fading, scratches and deterioration caused by improper use or care are generally not manufacturing defects.

6. Home Décor Care

Home décor products may be made using materials such as metal, glass, crystal, resin, mixed media or other materials depending upon the product.

Customers should follow product-specific care, cleaning and handling instructions.

Fragile decorative products should be handled with appropriate care.

7. Product Availability

Products shown on the website are subject to availability.

Anvranta may discontinue, modify or replace products without prior notice.

Where an order has already been accepted but a product becomes unavailable, Anvranta may cancel the affected order and provide an applicable remedy under the Cancellation and Payment Policies and applicable law.

8. Pricing

Prices displayed on Anvranta.com are subject to change.

Anvranta may correct pricing, typographical, technical or inventory errors.

Applicable taxes, shipping charges and other charges will be shown or handled as applicable at checkout.

9. Order Placement

When you place an order, you are making an offer to purchase the selected products under these Terms & Conditions.

Anvranta may verify the order before fulfilment.

An order confirmation does not prevent Anvranta from cancelling an order where a legitimate reason exists, including payment failure, inventory error, suspected fraud, pricing error or legal/serviceability restrictions.

10. Payment

Payment must be made through an available payment method.

Anvranta may use third-party payment providers and financial institutions for transaction processing.

Customers must provide complete and accurate payment information.

11. Shipping

Shipping and delivery are governed by Anvranta's Shipping & Delivery Policy.

International customers are responsible for applicable destination-country customs duties, taxes and import charges unless expressly stated otherwise.

12. Cancellation

Order cancellation is governed by the Cancellation Policy.

Customers may generally request cancellation within 24 hours or before the order enters packing/processing, whichever occurs earlier.

13. Returns and Refunds

Anvranta operates a strict, defect-only return model.

Returns are not generally accepted for change of mind, style preference, colour preference, incorrect choice or other ordinary customer-preference reasons.

Eligible claims are governed by the Returns, Replacements & Refunds Policy.

14. Intellectual Property

All content available on Anvranta.com, unless otherwise stated, including:

  • logos;

  • trademarks;

  • brand names;

  • product photographs;

  • product descriptions;

  • graphics;

  • page designs;

  • artwork;

  • illustrations;

  • videos;

  • text;

  • website structure;

  • catalogues; and

  • other original content

is owned by or licensed to Anvranta Ventures LLP or its licensors.

No content may be copied, reproduced, modified, republished, distributed, displayed, sold or commercially exploited without prior written permission, except where permitted by applicable law.

15. Anvranta Brand and Trademarks

“Anvranta” and related logos, marks and branding are proprietary rights of Anvranta Ventures LLP and/or its applicable licensors.

Unauthorised use of the Anvranta brand, logo, product imagery or other protected content is prohibited.

16. User Accounts

Where account functionality is available, customers are responsible for maintaining the confidentiality of their account credentials.

Customers must notify Anvranta promptly if they suspect unauthorised access to their account.

Anvranta may suspend or terminate accounts in cases involving fraud, misuse, abuse, unlawful conduct or violation of these terms, subject to applicable law.

17. Prohibited Uses

You must not use Anvranta.com to:

  • violate applicable law;

  • commit fraud;

  • interfere with website security;

  • introduce malicious code;

  • scrape or systematically reproduce website content without permission;

  • impersonate another person;

  • create fake accounts for abusive purposes;

  • submit fraudulent claims;

  • manipulate promotions;

  • misuse discount codes;

  • interfere with other customers' use of the website; or

  • infringe intellectual property rights.

18. Reviews and User Content

If Anvranta permits customer reviews, comments, photographs or other submissions, users must ensure that submitted content is accurate, lawful and does not infringe the rights of third parties.

Anvranta may remove content that is unlawful, abusive, defamatory, misleading, fraudulent or otherwise inappropriate, subject to applicable law.

19. Website Availability

Anvranta does not guarantee that the website will always be uninterrupted, error-free or available.

The website may occasionally be unavailable for maintenance, upgrades, security work or other operational reasons.

20. Third-Party Services

The website may depend upon third-party providers, including hosting companies, payment processors, analytics providers, advertising platforms and logistics providers.

Anvranta is not responsible for independent failures of third parties except to the extent responsibility cannot lawfully be excluded.

21. Disclaimer

Except where expressly stated or required by applicable law, Anvranta makes no representation that the website will meet every particular user requirement or remain uninterrupted or error-free.

Nothing in these terms excludes liability that cannot legally be excluded.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Anvranta shall not be responsible for indirect, incidental, consequential or special losses arising from use of the website or purchase of products.

Nothing in these Terms & Conditions shall limit liability where such limitation is prohibited by law.

23. Indemnity

To the extent permitted by law, a user may be responsible for losses incurred by Anvranta arising from fraudulent, unlawful, abusive or intentionally wrongful use of the website or breach of these Terms & Conditions.

24. Force Majeure

Anvranta shall not be responsible for failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, governmental restrictions, transportation disruptions, strikes, epidemics, infrastructure failures, cyber incidents or other extraordinary circumstances.

25. Governing Law

These Terms & Conditions shall be governed by applicable laws of India.

Subject to applicable consumer rights and other mandatory legal provisions, disputes shall be subject to the jurisdiction of courts located in SAS Nagar (Mohali), Punjab, India.

The parties will endeavour to resolve concerns amicably and through good-faith communication before pursuing formal proceedings wherever reasonably possible.

26. Consumer Rights

Nothing in these Terms & Conditions is intended to remove, restrict or waive a consumer right that cannot lawfully be excluded.

27. Changes to Terms

Anvranta may update these Terms & Conditions from time to time.

The revised terms will become applicable from the date specified in the updated version, subject to applicable law.

28. Contact

For questions concerning these Terms & Conditions:

Anvranta Ventures LLP
Email: hi@anvranta.com